Frequently Asked Questions
Find answers to the most common questions about DiY Dave's handyman services, including estimates, pricing, bookings, payments, guarantees and the areas I cover throughout Kidlington, Oxford and the surrounding Oxfordshire villages.
Booking & Estimates
How do I request an estimate?
Simply browse the Services page, answer a few simple questions and you'll receive an instant estimate. Once you're happy, submit your request online and I'll review it before confirming your booking.
How accurate are online estimates?
Online estimates are designed to give you a realistic guide based on the information you provide. If additional work is required or the job differs from the original description, I'll always discuss this with you before carrying out any extra work.
Do you offer free estimates?
Yes. Online estimates are completely free, and if I need to visit to assess the work before providing a quotation, there is no charge for the visit either.
How do I book a job?
Once you've received an estimate you can submit a booking request online, or simply contact me directly if you'd prefer.
Can I change or cancel my booking?
Absolutely. Just let me know as soon as possible so I can update my diary.
Services
What types of jobs do you undertake?
I carry out a wide range of handyman services including decorating, flat-pack furniture assembly, shelving, TV mounting, repairs, general home maintenance and many other indoor and outdoor jobs. Visit the Services page for a full list.
Do you carry out electrical work?
I undertake certain small electrical repair works where appropriate. If you're unsure, just ask and I'll happily let you know.
Can you supply parts and materials?
Yes. I can often supply common parts and materials, or collect them if required.
Can I combine several small jobs into one visit?
Absolutely. Many customers prepare a list of smaller jobs to make the most of a single visit, often saving both time and money.
What areas do you cover?
I'm based in Kidlington and regularly provide handyman services throughout Oxford and many surrounding Oxfordshire villages. If you're unsure whether I cover your area, just get in touch and I'll be happy to help.
Pricing & Payment
How much do you charge?
I charge by the hour rather than by the day. Current pricing can be found on the Pricing page.
Why is there a travel charge?
A small travel and fuel charge helps cover the cost of travelling to your property and allows me to continue offering reliable handyman services throughout the local area.
Do you accept card payments?
Yes. Cash, bank transfer and card payments are all accepted, allowing you to choose whichever payment method is most convenient.
How can I pay?
Cash, bank transfer and card payments are all accepted.
Your Account
Do I need an account?
No. Anyone can browse the website and view services without creating an account. However, registering gives you access to online estimates, job tracking, invoices, messages and your customer dashboard.
I've forgotten my password.
Simply select Forgot Password from the login window and I'll email you a secure password reset so you can regain access to your account.
Why do I need to verify my email address?
Email verification helps protect your account and ensures you receive important updates.
About DiY Dave
Are you insured?
Yes. I'm fully insured with public liability insurance, giving you extra peace of mind whenever I'm working in your home.
Is your work guaranteed?
Yes. All workmanship is backed by my 12-month workmanship guarantee, so if there's a problem directly related to work I've carried out, I'll return and put it right.
Can I read customer reviews before booking?
Of course. You can browse genuine customer reviews from Google, Yell, Trustpilot and Nextdoor on the Reviews page to see what previous customers have said about my work.
Do you bring your own tools?
Yes. I arrive with the tools needed for most jobs. If specialist equipment is required, I'll discuss it beforehand.
Still have a question?
If you can't find the answer you're looking for, simply get in touch and I'll be happy to answer any questions before you book.